State Farm® Insurance Agent Lillian Moore
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
RyanMae Mcavoy Pepin
January 30, 2026
"We love this office! Lillian and Rosie have handled all our insurance needs through most major life events, moving in together (Renters insurance), our first home purchase (Home owners insurance), getting married (life insurance and an umbrella policy), and our excessive amount of cars for 2 people, and one of us (Hi, its me) who gets a new car about every 2 years. Everyone at the office has been easy to work with and helpful, but we mostly deal with Rosie. Let me tell you, she is actually 100/5. She is smart, helpful, kind, and funny. It really says something about your agent when you have had to reach out to them in some of the hardest moments (Car accident, home issues) and you still genuinely enjoy engaging with them. Even when we moved into a new home and State Farm (NOT this office) wouldn't write us a new policy it was never a question to keep all our other policies with them. Rosie truly feels like a friend, who also happens to always take great care of us when we need it. Hopefully one day we will be able to move all our polices back to this office because they are a special group."
"Wow, thank you for the amazing 5-star review! It means a lot to us here in San Jose to know that you had such a wonderful experience with us here on State Farm Agent Lillian Moore’s Team. Thank you so much for the 5-stars, RyanMae! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Lillian Moore’s Team anytime. "
Maria Lopez
January 8, 2026
"Rosie Vega is the best agent I have ever had, She’s always there to help me with my policy’s. She always have answers for my questions, her customer service is the best. Thank you Rosie you are the best."
Jack Moyer
October 6, 2025
"Had a problem with the DMV and verification of my insurance coverage. Contacted Rosie this morning and she got in contact with the DMV and had it resolved in less than an hour. Good service and much appreciated."
"Dear Jack, Thank you for your review! We are delighted to know you had a great experience with our State Farm office and so happy Rosie was able to quickly resolve your issue with the DMV. We appreciate your business and loyalty!"
Osvaldo Barragan
September 10, 2025
"Great experience since they always get back to you in a timely manner whenever you need assistance with anything."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Joseph Vallejo
July 30, 2025
"Lillian has been awesome with all our insurance needs. We are saddened that we'll need to change agent's do to our move to another location. We wish her and her staff all the best. Thank you Lillian...."
"Dear Joe, Thank you for taking the time to share your thoughts, your kind words, and years of loyalty. We will miss you & your family...wishing you well! Lillian"
Alfredo Chavez
July 24, 2025
"My State Farm agent, Lilian Moor and staff are awesome! easy to work with, always answers my questions , and really takes the time to explain things in a way that makes sense. I’ve only experienced a great service."
"Thank you so much for your 5-star review and kind words! We are happy to be able to assist you with all your family's insurance needs."
Gerald Gruhn
July 18, 2025
"I called"
"Thank you for taking the time to leave us a 5-star review! We appreciate your business and years of loyalty."
Peggy Reid
July 8, 2025
"Great Agency. I have been a client for many years and always receive prompt assistance with all my needs!! Alicia helped me today and she was very professional and helpful."
"Peggy, Thank you for taking the time to share your thoughts! We appreciate your kind words and look forward to continuing to help with all your insurance needs."
Daniel Romo
June 24, 2025
"Rosie Vega is the best agent I have ever had! She always there to help with any questions or concerns I have. She is thorough and detail oriented, that way I know everything about my insurance plan. Her customer service is top notch! Thanks!!"
"Thank you so much for taking the time to share your feedback! We are so glad to know that Rosie has provided great service to you and has been able to help you with your insurance needs. "
Terry Wheeler
June 20, 2025
"Awesome service here. We've been working with Rosie for years and she has always taken care of us. Highly recommend!!!!!!"
"Thank you so much, Terry! We really appreciate your 5-star review & are delighted to know you had a great experience with our State Farm office."
Robin Macklepenny
May 6, 2025
"Excellent customer service, always willing to go the extra mile to ensure coverage is consistent and secure. I bought a new car, and began entering the information in the app, but got stumped with one of the questions… the next day I got a call, an agent checked in with me and helped me fill in thr gaps! Definitely appreciate the personal touch!"
"Thank you so much for taking the time to share your thoughts with a 5-star review! We are glad to know you were satisfied with the service at our State Farm office & appreciate your kind words!"
Monica Pluemer
April 25, 2025
"Excellent responsiveness and service from the team in this office. I can always email or call my agent and get my questions answered. Claims are processed quickly. I can't imagine going through another insurance company where I don't have an actual agent to communicate with."
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that you’ve had such a positive experience with our team. Your trust & confidence in us mean everything, Thank you for choosing us as your insurance provider—we truly value your loyalty and look forward to continuing to serve you!"
Adison Novosel
April 11, 2025
"Lillian Moore is absolutely exceptional! Her professionalism, attention to detail, and dedication truly set her apart. She goes above and beyond to ensure everything is handled with care and precision. I couldn’t be more impressed with the experience—I highly recommend working with her and her team!"
"Thank you! We are truly honored by your positive & glowing review! Your kind words and recommendation mean a lot to us, and we are delighted to have had the opportunity to assist you. If you need anything in the future, please don't hesitate to reach out. Thanks again for your support!"
Danny Licea
April 8, 2025
"GREAT CUSTOMER SERVICE!!!"
"Thank you, Danny! We appreciate your 5-star review and being able to help you and your family over the years with all your insurance needs."
Grisel Cremonesi
April 8, 2025
"Excellent service and customer care—especially from Rosie Vega, who always goes the extra mile to ensure everything is handled promptly. Thank you!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jesus Carranza
April 2, 2025
"Muy sastifecho , por la ayuda y explicacion dada por la joven con gran etica profecional..sastifecho ..."
"¡Gracias por tomar el tiempo para compartir tus pensamientos! Nos alegra saber que estás satisfecho con la ayuda y explicación. Es genial escuchar que su ética profesional fue notable. Si necesitas más asistencia o información, no dudes en pedirla. ¡Estamos aquí para ayudarte!"
robert staley sr
March 17, 2025
"I have been with State Farm for numerous years. They have always provided me with excellent service whenever I had an issue."
"Bob, thank you for your years of loyalty. We appreciate your business and so glad we have been able to assist you with many of your insurance needs."
Angela Garcia
February 17, 2025
"Rosie is the BEST. Took her time explaining everything to me. Great customer service!"
"We are honored by your positive feedback! We look forward to continuing to provide you with great service & products for all your insurance needs! If there is anything else we can do, just let us know!"
S Adrian
January 27, 2025
"I have been with Lilian's office for many years after my original office just stopped business out of the blue. Her office, and all her staff, have always been very helpful with all my questions and changes. Great customer service!"
"Thank you for the 5-star review & for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We appreciate your business!"
Miguel De Latorre
January 24, 2025
"Súper serviciales…gracias todo el tiempo disponibles"
"Muchisimas gracias, Miguel! "
Vito Castillo Tenorio
January 21, 2025
"Rosie Vega, is awesome! she always goes out of her way to help me when I have a concern or a request. Thank you, Rosie, for your fabulous customer service. I know I can drive you crazy with all my request. So once again, I appreciate your dedication and prompt service. it is greatly appreciated."
"Dear Vito, Thank you for your 5-star review! We are so happy to hear that your concerns & requests are being taken care of in a prompt matter. We appreciate your business & loyalty!"
Nardy Brasil
December 16, 2024
"Great service and knowledge people!! I highly recommend this agency."
"Thank you for the 5-star review! We are so happy to be able to help you & your family with all your insurance needs!"
Harold Anderson
December 13, 2024
"Excellent customer service with an agent and a team who really care their customers. Definitely recommend them for your insurance needs."
"Thank you so much for taking the time to share your thoughts & leave a 5-star review! We’re glad to know you’re satisfied with the service our agency has provided to your family over the years. We appreciate your business & loyalty! "
Ari Lauer
November 7, 2024
"Lillian and her staff are outstanding and a pleasure to work with. They are always responsive, knowledgeable, and resolve whatever issues arise. I highly recommend them!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Robin Henika
October 28, 2024
"Lillian was very helpful in getting us some additional discounts . Thank you,"
"Robin, Thank you for the 5-star review and for your family's continued business & loyalty over the years. We appreciate your business and glad to be able to help you with your auto, home, and business needs. "